The cancellation deadline for your reservation will always be indicated on your trip confirmation.

Generally speaking services may be cancelled up to 48 hours to the trip.

Any cancellation after 48 hours may attract a cancellation fee. (Cancellation via website/apps)

Airport runs have a 24-hour advance cancellation policy.(Cancellation via website/apps)

In the event that your flight gets cancelled, you may cancel your reservation no later than 4 hours prior to the scheduled pickup time. (cancellation Fee applies) Cancellation via Phone or SMS

 All payments via credit or debit card must be prepaid at reservation .

 Drivers are authorized to take cash payment